Notice of Privacy Practices Policy
This policy, effective April 6, 2015, will explain how Quality Care Pharmacy and Compounding will protect patient privacy and confidentiality. It will describe how medical information about you may be used, disclosed and how you can get access to this information. Please read it carefully.
This policy is compliant to HIPAA (Health Insurance Portability and Accountability Act). HIPAA gives patients federal rights that guarantee they can inspect, correct, and inquire about their medical records. It also prevents unauthorized use of patient medical records or protected health information (PHI).
Quality Care Pharmacy Policy States:
1.) All staff members will use professional judgement and look out for the patient’s best interest
2.) Pharmacy is required by law to maintain the privacy of PHI
3.) Disclosure of PHI is allowed to other health care providers if they have an established relationship with the patient and HIPAA compliant
4.) Limit amount of PHI to minimum required to accomplish what needs to be done
5.) Disclosure of PHI is allowed under certain circumstances without patient consent
6.) Disclosure of PHI is not allowed without patient written authorization in certain circumstances (which may be revoked upon request)
7.) Patient has right to request documentation of any disclosures by the pharmacy. Pharmacy has 60 days to comply with the request.
8.) Patient has right to request a copy of their pharmacy records. Pharmacy has 30 days to comply.
9.) Patient has right to make a written request to make a change to their records. Request must include the reason for the change. Pharmacy has 60 days to comply with request.
If you believe that your privacy rights have been violated, you may file a complaint with QCP Wylie, LLC, or with the U.S. Secretary of the Department of Health and Human Services. Complaints should be reported in writing to:
QCP Wylie, LLC
2300 FM 544 Ste. 130
Wylie, TX 75098
The U.S. Department of Health and Human Services
200 Independence Ave, S.W.
Washington, D.C. 20201
The Pharmacy will not take any adverse action against you as a result of your filing a complaint.
The Pharmacy will abide by the terms of the Notice currently in effect. The Pharmacy reserves the right to change and/or revise this Notice and make the new provisions effective for all plan member PHI we maintain. The revised Notice will be available, upon request, to all individuals.