My Canadian Pharmacy conducts regular work to ensure the confidentiality of personal data of users, as well as to provide them with the most complete and understandable information. We kindly ask you to read this section carefully before providing your personal data.

Purpose of collecting information

The information that we receive on the Site can only be used to fulfill obligations under the contract of sale of goods, including the following:

  • order processing;
  • contact support;
  • delivery organization;
  • payment processing;
  • email and SMS notifications about the order status;
  • e-mail and SMS notifications about special promotions and assortment.

We may also use personal information for internal purposes, such as: conducting an audit, analyzing data and various studies in order to improve the products and services of the Site.

Collected information

The site collects only data that the user provides voluntarily when he or she visits the Site. The following information is considered “personal”:

  • name;
  • surname;
  • e-mail address;
  • phone number;
  • mailing address.

Protection of information collected

We take all reasonable precautions to safeguard your personal information. Access to your personal data is restricted in order to prevent unauthorized access, alteration or misuse, and is only allowed to our employees.

Use of cookies

The site uses the technology “cookies” to create statistical reports. Cookies are a small amount of data sent by the Site, which your computer’s browser stores on the hard disk of your computer. Cookies contain information that may be necessary for the Site – to save items in your shopping cart, select, authorize on the site, save your settings, options for viewing and collecting statistical information on the Site, i.e. which pages you visited, what was downloaded, domain name and country of the visitor, as well as the addresses of third-party websites from which the transition was made to the Site. However, all this information is not related to you as a person. Cookies do not record your email address or any personal information about you.

Handling server requests

We use standard web server logs to count the number of visitors and evaluate the technical capabilities of our Site. Information is collected to determine the total number of visitors to the Site, to organize the pages in the most user-friendly way, to ensure that the Site is consistent with the browsers used and to make the content of the Site as useful as possible for the users. We record information about the movements on the Site. No specific information regarding you personally will be saved or used by My Canadian Pharmacy without your consent.

Information sharing

The Site Administration does not under any circumstances sell or give away the use of your personal information to any third parties. We also do not disclose the personal information you provide with the exception of cases provided for in this Policy and the laws of the country.

The site has the right to entrust the processing of your personal data to third parties, namely, the acquirer (credit organization processing bank card payments), the delivery service, service centers and other suppliers of works and services involved in the sale of the Site’s products and their subsequent maintenance.

Personal data is destroyed in the following cases:

  • self-deletion of data from your personal account by the user;
  • withdrawal of personal data consent by the data subject
  • other cases stipulated by the legislation of the country.

We will retain your personal data and information for the period necessary to fulfill the objectives described in this Privacy Policy, unless a longer period for storing data and information is required by law or permitted by it.

Minor Access

The site is intended to be visited only by adult users. Access to certain parts of the Site may have age restrictions. We may use your personal data to verify age and apply any age restrictions.

Notifications from the Site

We can send our customers notifications about the status of orders, as well as current promotions, updating the product range on the Site or other advertising information to an email address. The user can refuse advertising notifications by disabling them in the settings in the personal account on the Site. A reminder about the possibility of refusal of notifications is always located at the bottom of the message sent to the user.

Changes in the privacy policy

As necessary, we can change the Privacy Policy by posting its updated version on the Website. We will notify you of any significant change in advance. We also encourage you to visit the Site more often to be aware of how we use your personal information.


Remember that the transmission of personal information when visiting third-party sites, including the websites of partner companies, is not covered by this document. The company is not responsible for the actions of other websites. The process of collecting and transmitting users’ personal information when visiting these websites is governed by the Privacy Policy or other similar information located on the websites of these companies.